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RCity FAQ
Rewards / RCity Stars
11
How does the RCity Stars program work?
What are RCity Stars?
How do I earn RCity Stars?
What are reward offers?
What is a qualifying purchase?
View all 11
Redeeming RCity Stars
7
What can I do with my RCity Stars?
How do I redeem my RCity Stars?
How does a business know I've redeemed my RCity Stars?
How can I cancel an RCity Stars redemption?
What if I want to cancel a purchase that was paid for with redeemed RCity Stars?
View all 7
Link a card
6
Why do I need to link a card?
How do I link a card?
What payment cards can I use?
Can I link a non-U.S. issued payment card to the app?
The Privacy Policy says that my payment card is linked through Plaid. What is Plaid?
View all 6
Registration / account setup
4
How do I register?
Forgot password
The app won’t accept my email address
How can I update my details?
General
3
What do the symbols next to businesses in the app mean?
Can I delete my account?
What happens to my RCity Stars if my account is deleted?