All redemptions of RCity Stars are final and irrevocable. If you cancel an RCity Stars redemption transaction, the redeemed RCity Stars will not be returned to your account. The exception is if you need to cancel due to a technical error (for example, you paid the wrong amount). Then notify customer support at contact.RCity@colu.com about this error no later than two business days after the mistaken redemption transaction.
How can I cancel an RCity Stars redemption? Print
Modified on: Sun, 27 Jun, 2021 at 2:51 PM
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