Rewards / RCity Stars

How does the RCity Stars program work?
RCity Stars are earned by making a qualifying purchase as defined in reward offers, which can then be redeemed at participating businesses. By doing so, use...
Sun, 27 Jun, 2021 at 2:39 PM
What are RCity Stars?
RCity Stars are Rancho Cordova rewards. Stars are awarded to users for supporting participating businesses in Rancho Cordova. You earn RCity Stars by joinin...
Sun, 27 Jun, 2021 at 2:40 PM
How do I earn RCity Stars?
By supporting local businesses and shopping locally, you have the opportunity to earn RCity Stars. First, link a credit or debit card to the App; then join ...
Sun, 27 Jun, 2021 at 2:41 PM
What are reward offers?
Reward offers are created around themed campaigns designed to encourage users to shop and support local businesses.   
Sun, 27 Jun, 2021 at 2:42 PM
What is a qualifying purchase?
To be considered a qualifying purchase, you must have joined the reward offer in the App and paid using your linked payment card at a participating business...
Sun, 27 Jun, 2021 at 2:42 PM
Who's supporting and funding the reward offers?
The RCity App is brought to you by the City of Rancho Cordova, which also funds the RCity Stars rewards and is managed by the Rancho Cordova Area Chamber of...
Sun, 27 Jun, 2021 at 2:43 PM
How much is each RCity Star worth?
The redemption value of each RCity Star equals One U.S. Dollar ($1.00).  For example, if you'd like to use RCity Stars to purchase something that costs...
Sun, 27 Jun, 2021 at 2:44 PM
When will I get my RCity Stars?
RCity Stars are added to your account only after the payment has been confirmed through Plaid, our third-party vendor, and recognized as a qualifying purcha...
Sun, 27 Jun, 2021 at 2:45 PM
How can I see how many RCity Stars I've earned?
Go to the main screen of the RCity App. The small number that appears over the "Redeem" button on the bottom shows how many RCity Stars you have. ...
Sun, 27 Jun, 2021 at 2:47 PM
I made a qualifying purchase, but I don’t see the RCity Stars in my account. What happened?
RCity Stars can take up to 10 business days to appear in your account in the App.  If after ten business days you haven't received your RCity Stars, pl...
Sun, 27 Jun, 2021 at 2:47 PM