RCity Referral Program Terms and Conditions

Earn rewards when you refer friends to the RCity App (RCity) and they successfully link their credit or debit card. By participating in the Referral Program (Referral Program), you earn RCity Stars to use in conjunction with RCity and subject to the RCity Member Terms of Use (TOU).

You can earn rewards by referring friends to register to the RCity App (RCity) if they successfully link their credit card(s). Your participation in this Referral Program (Referral Program) can earn you RCity Stars to use in conjunction with RCity and is subject to the RCity Member Terms of Use (TOU). 

These terms (Referral Terms) apply to a User's participation in the Referral Program. By participating in the Referral Program, Users agree to use the Referral Program as outlined herein and consistent with the TOU [link], which are hereby incorporated into these Referral Terms. If you do not agree to these Referral Terms in their entirety, you cannot participate in the Referral Program. Users also cannot participate in the Referral Program wherein, so doing, they would violate any applicable law or regulations.

The City of Rancho Cordova, California (City) reserves the right to terminate or change the Referral Program at any time for any reason, without advance notice, to the fullest extent permitted by law, including the methods through which RCity Stars are earned or the amount RCity Stars credited. The City reserves the right to disqualify any User at any time from participation in the Referral Program if that User does not comply with all Referral Terms. The total number of RCity Stars to be awarded in the Referral Program is limited to the funds dedicated by the City to the Referral Program. Should RCity Star distribution under the Referral Program reach that limit, the Referral Program will automatically end whether or not the Referral Program is still showing as available on RCity. The City, in its sole and absolute discretion, may provide RCity Stars to any Referrer or Referred User that registers for the Referral Program after automatically ending the Referral Program. Any changes to the Referral Program will be published in the Referral Program Terms and Conditions in the RCity App and will become effective as of the date of their publication. Credits may be given under the terms that were valid at the time the Referred User (as defined below) linked their debit or credit card to RCity.


This Referral Program is void where such referral programs are prohibited. Users who refer others to RCity are "Referrers," and those who are referred are "Referred Users." Referrers may be eligible to receive RCity Stars for every qualified referral. Referrers must (1) be eligible to use RCity and participate in the Reward Program; (2) have an existing, valid RCity User Account; and (3) otherwise be in good standing in connection with RCity and the Referral Program. 

How It Works 

To participate, click on the "invite a friend" icon or banner in RCity and follow the on-screen instructions to start referring. You will be provided a personal link and a referral code ("Personal Link/Code") that you can share with your friends and colleagues. If a person you referred uses your Personal Link/Code to register to RCity and links their credit or debit card successfully to RCity, each User will receive a credit to their User Account. Also, to be eligible to receive Credit, a referral must be in compliance with all the Terms and Conditions of the Referral Program (Qualified Referral). 

RCity Stars may only be used in accordance with the Member Terms of Use and may never be redeemed for cash.

Qualified Referrals

Upon joining the Referral Program, Referrers are provided with a Personal Link/Code that allows Referred Users to receive Credit. No purchase is required for participation in the Referral Program. Once a Qualified Referral has occurred, the Referrer will be notified by a push notification (if enabled by the Referrer) and/or an in-app notification. Referrers must not engage in illegal activity (including, but not limited to, violations of the Telephone Consumer Protection Act of 1991, as amended), spamming or other unfair or otherwise problematic practices, including creating fake accounts or harassing potential referral sources.

For a referral to be considered a Qualified Referral, the following conditions must be met:

  1. The Referred User must use the Personal Link/Code from a Referrer in good standing with the City.

  2. The Referred User must either: (i) register to the app using Referrer's Personal Link/Code, AND successfully link a debit or credit card to the App; or (ii) register to RCity AND provide Referrer's Personal Code under the "Me" tab before going through the process of linking a debit or credit card to the app, and finally, successfully link their credit card to the app. 

  3. Note that if the Referred User has linked their credit card without prior registration to RCity through a Personal Link or without providing a Personal Code before completing the credit card linking process, the registration and card linking will not count as a Qualified Referral and Credit will not be provided to the Referrer and the Referee.

  4. If a Referred User receives more than one Personal Link/Code, the City will provide the Credit to the person whose Personal Link/Code is used to complete the RCity registration and card linking process for the first time. 

  5. The Referred User must not be registered with RCity and not have previously registered with RCity under any email address or phone number for at least 12 months.

  6. The Referred User must register for RCity using a valid and current email address and mobile phone number that has not been used to register for RCity within the last 12 months.

  7. The Referred User must be eligible to create an RCity Account; the City reserves the right to decline registration of Referred User, and in such a case Credit will not be awarded to either the Referred User or the Referee. 

How Credits Work

Credits are subject to verification and will generally be awarded automatically upon verification. The City may withhold a Credit if it reasonably believes additional verification is required. The City may also withhold or invalidate any potential Credit it deems fraudulent, suspicious, or in violation of these Referral Terms. 

Referrer's Code of Conduct

Referrers agree that they will not violate any of the Referral Program Terms and Conditions or otherwise engage in activity that could be considered harassment toward others. Users agree not to use the Referral Program to:

  • Spam or otherwise create bulk distributions of the Personal Link/Code that is inappropriate

  • Collect or attempt to collect personal data about Users or potential Referred Users

  • Engage in any actions designed to disrupt or undermine the Program

  • Violate any federal, state/local laws, rules, and regulations (including, but not limited to violations of the Telephone Consumer Protection Act of 1991, as amended) 

Inappropriate Behavior

The City may prohibit anyone from participating in the Referral Program or receiving Credit if they determine such User is attempting to undermine the fairness, integrity, or legitimate operation of the Referral Program in any way by cheating, hacking, deception, or any other unfair playing practices intending to annoy, abuse, threaten or harass any other person or any business. Use of any automated system to participate is strictly prohibited, and if discovered, and will result in disqualification. Referrals generated by a script, macro, or other automated means will be disqualified. 


Participation in the Referral Program may require a Referred User and/or a Referrer to submit personal information. The personal information will be collected, processed, and used in accordance with the Privacy Policy, which can be found at [LINK TO PRIVACY POLICY]. In addition, personal information may be used by the City on the City's behalf to contact Users with regards to participation in the Referral Program and to receive communications from the City or any third-party administrators.

Reservations of Rights

The City's failure to enforce any term of these Referral Program Terms of Use shall not constitute a waiver of that provision.